Categories: Social Responsibility

How 10 top brands use repair and reuse to enhance circular business models

Which 10 brands have embraced circular business models?

A circular business model aims to keep products and materials useful for longer through repair, reuse, refurbishment, remanufacturing, and recycling. It also asks a commercial question: can a company earn revenue from maintaining what already exists, rather than relying only on the sale of new products?

The following 10 brands have made notable changes to how they design products, serve customers, or recover used goods. None is fully circular. Their examples show both the promise of the approach and the work still required to reduce waste and demand for new resources.

1. Patagonia: Repair and resale alongside new clothing

Patagonia’s Worn Wear initiative provides buyers with opportunities to return qualifying apparel and purchase pre-owned goods. Furthermore, the firm delivers repair services alongside maintenance advice designed to prolong the lifespan of each garment. Through these offerings, items like a jacket or backpack retain corporate value long after the initial transaction takes place.

The most robust circular advantage occurs whenever a fixed or pre-owned article supplants the acquisition of a brand-new one. Nevertheless, transportation, laundering, and restoration continue to generate footprints; consequently, secondhand volume on its own fails to demonstrate a net ecological benefit.

2. IKEA: Furniture buyback, resale, and spare parts

IKEA has rolled out buyback services across participating regions, offering a pathway for eligible furniture to re-enter the market instead of heading to landfills. Its pre-owned selections and spare-parts provisions tackle a common dilemma: household items frequently get thrown away due to a missing piece, a relocation, or a shift in the owner’s lifestyle.

The commercial model evolves from a one-time furniture sale to a service that facilitates ownership transfers and extends product usability. Triumph relies on resilient engineering, cost-effective gathering and transit, and proof that used items replace the creation of brand-new goods.

3. Interface: Recovering and remaking commercial flooring

Interface designs modular carpet tiles that can be replaced individually, so an entire floor need not be removed when one area wears out. Through its ReEntry program, the company collects eligible used flooring for reuse, recycling, or other recovery routes. It also incorporates recycled materials into some products.

This merges circular product design with a return mechanism tailored for business clients. Such a distinction is crucial: whereas recycled materials decrease the need for certain virgin resources, retrieving flooring at the end of its lifecycle ensures those components remain accessible for subsequent manufacturing phases.

4. Michelin: Tire management and retreading

Michelin offers commercial fleets tire-management services in which performance and maintenance matter alongside the initial tire sale. Its retreading business gives suitable truck-tire casings another useful life by replacing worn tread rather than discarding the whole tire.

For fleet operators, longer tire life can lower replacement costs and vehicle downtime. For Michelin, it creates an ongoing service relationship. The environmental case must account for total tire life, fuel efficiency, and disposal; retreading alone does not address every impact associated with tire use.

5. Renault Group: Refurbishing vehicles and batteries

Renault Group has expanded beyond new-vehicle manufacturing through activities that include vehicle refurbishment, parts recovery, and work on used electric-vehicle batteries. Its industrial refurbishment operations aim to return products and components to use where feasible, while its wider recovery efforts seek value from vehicles at the end of their lives.

A refurbished vehicle or component can preserve much of the value already invested in manufacturing it. Battery reuse requires particular care: a battery suitable for a less demanding application may still be useful, but its condition, safety, and remaining life must be assessed rather than assumed.

6. Philips: Refurbished medical equipment

Philips provides pre-owned medical hardware, encompassing chosen diagnostic imaging devices, as a viable alternative to purchasing brand-new units. Such restorative processes generally entail thorough evaluations, part swaps, software upgrades, and rigorous testing phases prior to releasing the machinery back into clinical environments. Furthermore, Philips focuses on maintenance solutions and maximizing the operational lifespan of medical apparatuses.

This represents a notable circular economy prospect since healthcare apparatuses often incorporate considerable amounts of resources and demand extensive work to produce. It also poses a tough challenge: any restored unit has to fulfill all relevant safety and functionality standards. Circularity must never compromise clinical dependability.

7. Fairphone: Phones designed for repair

Fairphone engineers mobile devices featuring swappable modules and commercializes replacement components, empowering users to perform numerous fixes themselves. This strategy couples hardware serviceability with a dedication to long-term firmware updates—a crucial factor, seeing as a functional handset loses its worth once its operating system grows obsolete or vulnerable.

Fairphone redefines the standard smartphone equation by positioning extended device lifespan as a core product attribute. Its overall impact hinges upon the duration users truly retain their handsets, alongside the ongoing feasibility and affordability of repairs.

8. Levi’s: Secondhand denim and alterations

Levi’s operates a secondhand program for eligible used garments and offers repair and alteration services through selected locations. Resale gives existing jeans another customer; alterations can help an owner keep wearing a pair that no longer fits or needs mending.

The model recognizes that durability is only useful when clothing stays in use. A returned garment may be perfectly wearable, but if it sits unsold—or if its buyer purchases the same amount of new clothing anyway—the benefit is smaller than the resale figures suggest.

9. Decathlon: Used sports gear and rental

Decathlon offers secondhand sporting goods, buyback or trade-in options, and rental services in participating markets. These routes suit equipment used for a short season, a new hobby, or a child who will soon outgrow it. Refurbishing an eligible bicycle for resale, for example, can give an expensive, material-intensive product another owner.

Rental can also let several customers use one product over time. Whether it reduces impact depends on utilization: equipment needs to be used enough to justify the transport, maintenance, and replacement involved.

10. Apple: Trade-in, refurbishment, and material recovery

Apple’s trade-in and certified refurbished programs give eligible devices paths into another period of use. For devices that cannot be reused, the company has developed disassembly processes, including its Daisy robot, to recover selected materials. Apple has also increased recycled content in parts of its product range.

These are distinct steps, not interchangeable claims. Keeping a functional device in use preserves more of its manufactured value than breaking it down for materials. Recycling remains important when reuse is no longer practical, but it cannot by itself offset the effects of frequent replacement.

Why do these modifications carry significance?

The examples span several business models: repair and resale, design for longer life, product recovery, refurbishment, and services that reward maintenance. Their results should be judged by more than the number of items collected or the amount of recycled content in a new product. Useful measures include:

  • How long products remain in active use, and how often they are repaired or passed to another owner.
  • How much new production a reused or refurbished product actually replaces.
  • Whether demand for virgin materials falls across the business, not just within one product line.
  • The impacts of collection, transport, processing, and any additional purchases encouraged by the program.

These brands show that circularity can change what a company sells and what it considers valuable. The deeper transformation is not simply offering a take-back scheme; it is building a business that benefits when products last, move efficiently between users, and require fewer new resources over time.

Anna Edwards

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